YBN BILLING POLICY

General Billing

Usage of Your Business Nation LLC (YBN) services constitutes the customer’s acceptance of Your Business Nation LLC billing policy, and all customers must comply with this billing policy.

Unless otherwise agreed in writing, all accounts are set up on a prepaid basis, and payment must be received by Your Business Nation LLC before any billable product or service is provided/activated. Customers are required to keep a valid credit/debit card on file to charge for recurring monthly subscription/service fees. Subscription billing is based on availability of services, not based on usage. Customers are responsible for keeping all credit/debit card details and contact information current. Payment receipts are available to customers upon processed payments. By purchasing Your Business Nation LLC Membership, the customer agrees to a 6 month program commitment.

To start building your account and have access to YBN services, there is a one-time set-up fee of $497 unless specified otherwise on the first invoice. This fee covers the administrative costs associated with setting up the account, collecting the marketing materials from the client through the onboarding form. The client has 7 days to provide the materials requested, ensuring that members are committed to actively providing the materials after the account is opened. YBN goal is to get the account setup so we can start working on the marketing strategies for the client.

Billing Cycle

Credit Card Billing: All credit cards are automatically charged on the customer’s specific billing cycle date. Late Fee: All past due accounts may be assessed a late fee. Delinquent Payments: In the event any payment is 7 days past due the account may be disabled until balances are paid in full. When disabled, all access will be suspended and data will be unavailable.
Fees

Late Fee: Your Business Nation LLC may assess a monthly $50.00 late fee for any payment that is 15 days past due for each invoice or each month of service. After 60 days the account will be frozen and to reactivate it there is a Fee of $100.
Chargebacks: If a customer initiates a chargeback, Your Business Nation LLC may assess a $50.00 processing fee for each individual chargeback.

Payment Methods

Your Business Nation LLC accepts payments via credit card. Your Business Nation LLC currently accepts American Express, MasterCard, Discover and VISA credit cards. Invoices are sent through our STRIPE account and emailed at the beginning of the billing period.
Subscription Billing

Invoices are generated and payments are collected at the beginning of each billing period. Customer billing periods typically begin on the day of the month in which the customer purchased Your Business Nation LLC subscription. Customers must request to cancel their subscriptions at least 30 days prior to their next billing date in order to avoid being charged again. In the event of cancellation, customers will still have access to Your Business Nation LLC sessions and dashboard through the end of their final billing period. Your Business Nation LLC will not prorate any portion of unused subscription services.

All subscription fees are nonrefundable.

Cancellation Process

Creating a Cancellation request: A request to cancel a Your Business Nation LLC Membership must be initiated at least 30 days prior to the next invoice date. Any request to cancel a Your Business Nation LLC subscription must be submitted through the cancellation request form. Emailed requests to cancel are not acceptable. Customers are encouraged to keep records of all communications regarding cancellation. Simply cancelling the credit card associated with Your Business Nation LLC Membership does not cancel the account.

Finalizing the Cancellation: Cancellations will take effect on the last day of the billing period in which the cancellation was processed by the cancellation team, subject to the terms of the “Subscription Billing” paragraph above.

Cancellation of an account does not dismiss outstanding invoices. At the time of cancellation, any outstanding balance must be settled. All cancelled accounts with an outstanding balance may be turned over to a third-party collection service.

Membership Freeze

The YBN freeze option is a cost-effective and flexible way for members to suspend their services temporarily. Members are allowed to freeze their membership when they are on a pre-paid yearly plan once every 12 months for a maximum of 3 months. When their membership is reactivated their membership is extended by 3 months. This option is only available for pre-paid yearly plans over $10,000 yearly.
This option allows members to maintain their data on their account while there are no marketing activities generated in their account.

Billing Disputes

Each YBN customer agrees to provide Your Business Nation LLC 30 days to attempt settlement of any billing dispute before disputing with any third-party credit card company or bank. Should YBN receive a chargeback from a third-party credit card company or bank on the customer’s behalf before YBN has been given a chance to resolve the issue, Your Business Nation LLC has the right to charge the customer for its time spent in resolving such disputes and any associated fees incurred by YBN, in addition to the $50 chargeback fee mentioned above. Regardless of the outcome of the chargeback, YBN retains the right to collect on any Services or fees that are due. Your Business Nation LLC may submit any disputed amounts to a collection agency.

Refunds

Subscriptions for monthly services are nonrefundable and will not be prorated at any time.